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AV Support Specialist

Washington, DC

ApplyLogic is a fast-paced Service-Disabled Veteran-Owned Small-Business, headquartered in Vienna, VA. Our people are our greatest asset, and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts, we deliver best-in-class expertise to solve complex technical problems. 

We're looking for a talented AV Support Specialist to join our team in Washington, DC. This position will support a complex government client and will provide audio visual support for conference rooms, hearing spaces, and collaboration systems. In this role, you will support high-visibility meetings and events, troubleshoot AV issues, and help maintain reliable meeting room technology in a secure operational environment.

Work Location:
Onsite – Work from one of our office locations.

Clearance: 
Must be US citizen with the ability to obtain a Secret security clearance.

Primary Roles and Responsibilities: 
  • Support conference room, hearing room, and collaboration technologies
  • Troubleshoot AV hardware, connectivity, and user issues
  • Support platforms such as Cisco conferencing systems and room technology
  • Assist with setup, testing, and readiness of AV-enabled meeting spaces
  • Maintain AV asset information and support documentation
  • Coordinate with Service Desk and technical teams for escalated issues
  • Document support actions, recurring issues, and room readiness procedures
  • Help ensure timely support for high-visibility events and meetings
Required Education, Experience, & Skills:
  • Associate degree, technical training, or equivalent experience
  • 2–4 years of AV support experience
  • Strong troubleshooting and customer support skills
  • Experience working in fast-paced, user-facing environments
  • AV troubleshooting and meeting room support
  • Crestron or AMX control systems
  • Cisco conferencing or collaboration platforms
  • Microsoft Teams or comparable collaboration tools
  • Basic network connectivity concepts related to AV systems
  • Ticketing systems and support documentation practices
Preferred Qualifications:
CompTIA Security+


The Perks of Being on Our Team
ApplyLogic offers competitive salaries with a robust Fortune-500 type benefits package. Some of the benefits you will receive when you join us are: 
  • Employee Assistance Program
  • 401K
  • Medical/Dental/Vision Insurance
  • Life/Short-Term Disability/Critical Illness/Accident Insurance
  • 15 PTO Days 
  • 11 Federal Holidays
  • Up to $5K towards continuing education and/or professional development 

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