ApplyLogic is a fast-paced Service-Disabled Veteran-Owned Small-Business, headquartered in Vienna, VA. Our people are our greatest asset, and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts, we deliver best-in-class expertise to solve complex technical problems.
We're looking for a talented
AV Support Specialist to join our team in
Washington, DC. This position will support a complex government client and will provide audio visual support for conference rooms, hearing spaces, and collaboration systems. In this role, you will support high-visibility meetings and events, troubleshoot AV issues, and help maintain reliable meeting room technology in a secure operational environment.
Work Location:
Onsite – Work from one of our office locations.
Clearance:
Must be US citizen with the ability to obtain a Secret security clearance.
Primary Roles and Responsibilities:
- Support conference room, hearing room, and collaboration technologies
- Troubleshoot AV hardware, connectivity, and user issues
- Support platforms such as Cisco conferencing systems and room technology
- Assist with setup, testing, and readiness of AV-enabled meeting spaces
- Maintain AV asset information and support documentation
- Coordinate with Service Desk and technical teams for escalated issues
- Document support actions, recurring issues, and room readiness procedures
- Help ensure timely support for high-visibility events and meetings
Required Education, Experience, & Skills:
- Associate degree, technical training, or equivalent experience
- 2–4 years of AV support experience
- Strong troubleshooting and customer support skills
- Experience working in fast-paced, user-facing environments
- AV troubleshooting and meeting room support
- Crestron or AMX control systems
- Cisco conferencing or collaboration platforms
- Microsoft Teams or comparable collaboration tools
- Basic network connectivity concepts related to AV systems
- Ticketing systems and support documentation practices
Preferred Qualifications:
CompTIA Security+
The Perks of Being on Our Team
ApplyLogic offers competitive salaries with a robust Fortune-500 type benefits package. Some of the benefits you will receive when you join us are:
- Employee Assistance Program
- 401K
- Medical/Dental/Vision Insurance
- Life/Short-Term Disability/Critical Illness/Accident Insurance
- 15 PTO Days
- 11 Federal Holidays
- Up to $5K towards continuing education and/or professional development