ApplyLogic is a fast-paced Service-Disabled Veteran-Owned Small-Business, headquartered in Vienna, VA. Our people are our greatest asset, and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts, we deliver best-in-class expertise to solve complex technical problems. 

We're looking for a talented System Administrator to join our team in Columbia, SC. This position will support a complex government client and will require 24/7 Tier 2 Technical Helpdesk and Operational support for a complex government client. The successful candidate must be willing and able to work 1st, 2nd, and 3rd shift as needed.

Work Location:
Onsite – 100% onsite in Columbia, SC.

Clearance: 
Must be US citizen with the ability to obtain a Secret security clearance.

Primary Roles and Responsibilities: 

• Provide 24/7 remote, over-the-phone administration, support, and technical assistance to a large government enterprise environment.
• Provide 24/7 managing and monitoring of critical IT infrastructure in a Network Operations Center environment.    
• Must possess a solid working knowledge of networks, servers and desktop applications with the ability to multitask while monitoring and working through issues on both phone calls and emails.  

Required Education, Experience, & Skills:

• 6 years IT Help customer support experience in a Windows Active Directory environment comparible to a large government enterprise environment; OR
• 6 years of experience in a Computer, Windows Active Directory, network, IT operations, and IT hardware support in an IT environment; AND
• Minimum 2 years IT customer support experience 

Required Knowledge and Experience:

• Perform steady-state system administration and monitoring, including troubleshooting, patching, hardware/software upgrades, backups, data storage/retrieval, replication, optimization, documentation updates, and research for configuration or system issues.
• Administer and support Windows Active Directory environments, including file/print servers, domain controllers, application servers, storage systems, access control, hardware installs, cabling, equipment moves, power support, backup media rotations, OS upgrades/configurations, and system recovery.
• Provide steady-state support for desktop and laptop deployments using enterprise imaging tools; perform routine updates, monitor OS/security patching, and manage software deployment via tools such as BigFix and SCCM. Utilize printer/MFP management tools and maintain compliance with enterprise standards.
• Support and maintain enterprise-wide SCCM deployments.
• Monitor and support enterprise management tools such as HP SIM, SolarWinds, CommVault, vCenter, NICE Vision, EVOIP Nagios, SCCM, SCSM, SCOM, Splunk, Cisco Prime, Dell OpenManage, and custom SharePoint sites.
• Provide steady-state support for enterprise Active Directory environments, including current Microsoft Server technologies and associated hardware/software.
• Manage enterprise-wide upgrades and changes; proactively monitor systems for issues and ensure compliance with standards. Maintain AD/DC components including DNS, OUs, Sites/Subnets, GPOs, ACLs, and user/group account administration, along with backup/recovery operations.
• Provide secondary systems administration support including monitoring, access control, hardware installs, cabling, equipment moves, power support, backup media rotations, OS configurations, troubleshooting, and system recovery under remote staff guidance.
• Support enterprise-wide backup, restore, and recovery operations.

The Perks of Being on Our Team
ApplyLogic offers competitive salaries with a robust Fortune-500 type benefits package. Some of the benefits you will receive when you join us are: 

• Employee Assistance Program
• 401K
• Medical/Dental/Vision Insurance
• Life/Short-Term Disability/Critical Illness/Accident Insurance
• 15 PTO Days 
• 11 Federal Holidays
• Up to $5K towards continuing education and/or professional development