ApplyLogic is a fast-paced Service-Disabled Veteran-Owned Small-Business, headquartered in Vienna, VA. Our people are our greatest asset, and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts, we deliver best-in-class expertise to solve complex technical problems. 

We're looking for a talented Enterprise Systems Administrator / NOC Operations to join our team in Columbia, SC. This position will support a complex government client and will provide 24/7 operational support for a large, nationwide government enterprise environment. This role is responsible for ensuring the availability, security, and performance of mission-critical systems supporting federal operations. The position operates within a Network Operations Center (NOC) environment and works in accordance with federal IT and security standards to rapidly identify, troubleshoot, and resolve incidents. The successful candidate must be willing and able to work 1st, 2nd, and 3rd shift as needed.

Work Location:
Onsite – 100% onsite in Columbia, SC.

Clearance: 
Must be US citizen with the ability to obtain a Secret security clearance.

Primary Roles and Responsibilities: 

• Provide 24/7 remote and over-the-phone administration, monitoring, and technical support for a large government enterprise environment.
• Monitor and manage critical IT infrastructure in a Network Operations Center (NOC) to ensure system availability, performance, and security.

Required Education, Experience, & Skills:

• 6 years IT Help customer support experience in a Windows Active Directory environment comparable to a large government enterprise environment; OR
• 6 years of experience in a Computer, Windows Active Directory, network, IT operations, and IT hardware support in an IT environment; AND
• Minimum 2 years IT customer support experience 
• Experience providing 24/7 enterprise IT or NOC support in a government or large enterprise environment.
• Hands-on experience with enterprise monitoring and management tools (SCCM, SCOM, Splunk, SolarWinds, Cisco Prime, or similar).
• Solid understanding of networking concepts, server infrastructure, and desktop applications.
• Ability to multitask effectively while handling phone calls, emails, alerts, and incident tickets.
• Strong troubleshooting, documentation, and communication skills.

Required Knowledge and Experience:

• Ensure high availability and reliability of enterprise systems supporting nationwide operations.
• Monitor, troubleshoot, and maintain enterprise systems using tools such as SCCM, SCOM, Splunk, SolarWinds, and Cisco Prime.
• Administer Microsoft Active Directory in a multi-site environment, managing 5,000+ user accounts, including account provisioning, access controls, DNS, and Group Policy Objects (GPOs).
• Perform system maintenance, patching, and upgrades in compliance with federal IT security standards and policies.
• Design, implement, and maintain backup and disaster recovery solutions to minimize downtime and reduce data loss risk.
• Develop and execute outage response and incident management plans, initiating response actions within 30 minutes to meet operational and compliance requirements.
• Manage and maintain automated patch management across all supported sites to reduce security vulnerabilities and improve system resilience.
• Respond to incidents via phone, email, and ticketing systems, effectively multitasking in a fast-paced operational environment.
• Collaborate with cybersecurity, network, and operations teams to ensure alignment with security controls, compliance mandates, and service-level objectives.
• Document system configurations, procedures, and operational changes to support audits, continuity planning, and knowledge transfer.terprise-wide backup, restore, and recovery operations.

The Perks of Being on Our Team
ApplyLogic offers competitive salaries with a robust Fortune-500 type benefits package. Some of the benefits you will receive when you join us are: 

• Employee Assistance Program
• 401K
• Medical/Dental/Vision Insurance
• Life/Short-Term Disability/Critical Illness/Accident Insurance
• 15 PTO Days 
• 11 Federal Holidays
• Up to $5K towards continuing education and/or professional development