Monitoring Engineer

Location: Laurel, MD
ApplyLogic is a fast-growing Veteran-Owned consulting firm, headquartered in Dunn Loring, VA. Our people are our greatest asset and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. We deliver best-in-class technical expertise to the Federal Government market through IT professional service contracts. 

We offer a competitive salary with a robust Fortune 500 type benefits package: employee assistance, employee adoption, 401K with match, medical, dental, vision, life, short-term and long-term disability, 15 paid time days off, 10 holidays, unlimited web-based training and up to $5K towards continuing education and/or professional development and more!

We have an immediate opening for a Monitoring Engineer in Laurel, MD.  

Job Responsibilities:
  • Provide monitoring, alerting, and reporting capabilities to the data center and ensure your physical and virtual server-based applications achieve peak performance
  • Provide overall monitoring to all physical and remote locations
  • Monitor the responsiveness and availability of critical websites and web applications from the end-user perspective
  • Monitor, alert and report on the health and performance of your data center applications and servers
  • Track applications’ availability across your physical and virtual infrastructure with built-in alerting and instant notification of issues
  • Gain deep visibility into the physical and virtual platforms that are hosting applications
  • Simulate and measure Quality of Experience (QoE) for popular applications
  • Monitor, alert, and report on the health and performance of all the physical and virtual servers in your data center
  • Simplify data center consolidation by performing physical and virtual server consolidation
  • Monitor, diagnose, and manage a host of different datacenter network technologies from Fibre Channel and Ethernet connectivity, to proprietary architectures such as Cisco’s Unified Computing System (UCS), to virtual switching and servers
  • Monitor the health and performance of your data center’s physical and virtual network infrastructure
  • Works site/device down issues and escalates to appropriate functional groups when needed.
  • Escalate competitive or service related issues to inside sales team or management when appropriate.
  • Communicates changes and outages to appropriate stakeholders.
  • Ensures efficiency and conformity in operation through effective communication with all staff.
  • Participates in Corporate continuous improvement initiatives to enhance client service, efficiency, and profitability.
  • Lead selected corporate meetings, conferences, conference calls, and planning as required
  • Proficient knowledge Experienced knowledge of LAN and WAN networks, TCPIP networking, DNS, DHCP and HTTP
  • Experience with SolarWinds – Orion Network Performance Monitor
  • A high-level understanding of multi-tiered application traffic flow, server load balancing, global load balancing, and firewalls 
  • Experience with ticketing tracking tools
  • Extensive knowledge of Windows 7 — 10 and Server 2003 - 2012 R2
  • Strong engineering skills in Windows server and desktop infrastructures
  • Enterprise Management (SCCM, WSUS, Admin Studio)
  • Exchange, SharePoint, Active Directory,
  • Hardware, virtualization, and enterprise storage skills
  • Knowledge of cloud infrastructure environments such as Amazon AWS Processes.
  • Experience identifying project milestones, phases, and elements; forming project teams; and establishing project budgets.
  • Experience tracking project activity; resolving problems; publishing progress reports; recommending actions.
  • Experience preparing technical reports by collecting, analyzing, and summarizing information and trends.

Education and Experience
  • CCNA, Network +,  SCP Certification or any other Continuous Monitoring and Security Operations training
  • 10 years of experience
  • U.S. Citizen
  • Public Trust/Ability to obtain Public Trust clearance
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ApplyLogic is an equal opportunity employer. The Equal Employment Opportunity Policy of ApplyLogic is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. ApplyLogic hires and promotes individuals solely on the basis of their qualifications for the job to be filled. ApplyLogic believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.